Refund policy

Due to the nature of dietary supplements, we can only accept returns of items that are unopened and in their original sealed packaging, within 14 days of delivery.

If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at elarasouq@gmail.com and we will arrange a replacement or a refund.

For health and safety reasons, opened supplement products cannot be returned.